Original topic:

Facing heavy battery drain issue in my A55

(Topic created on: 15 hours ago)
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muneebmirr
Active Level 5
Options
Galaxy A
I did clear partition cache also but still i am facing battery drain alot wht to do now 7% in 22 mins with battery saver on dark mode most apps in deep sleep while typing this 1% got down 

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8 Comments
Rayne_Ames
Active Level 2
Galaxy A
My phone after wiping chache with AOD on and continue usage not just these apps but a lot others too, dont know why isn't showing here 🫤1747968871190.jpg
muneebmirr
Active Level 5
Galaxy A
Wow i am not getting this much 😂
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muneebmirr
Active Level 5
Galaxy A
You were in beta program or not
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Rayne_Ames
Active Level 2
Galaxy A
Nope, just the stable user 😎
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muneebmirr
Active Level 5
Galaxy A
I was a beta user that is the reason i think
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Xfriend
Beginner Level 2
Galaxy A
My phone also😮💨
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muneebmirr
Active Level 5
Galaxy A
What is your SOT
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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