Original topic:

Eye Cimfort Shield

(Topic created on: 09-11-2023 11:28 AM)
149 Views
Tir98
Beginner Level 2
Options
Galaxy A
In my A52s, I have noticed that schedule set for eye comfort shield is not working properly...it starts at right time but sometimes doesn't turn off automatically as per schedule set..
3 Comments
S_k_y
Active Level 6
Galaxy A
It may be due to some background app issue.
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OneSeven
Active Level 6
Galaxy A
Bug!
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you to please report the problems with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

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