It is a BUG send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send. If you find this helpful please Accept it as a solution Thank you 😊
As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.
Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.
