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01-14-2025 02:44 PM in
Galaxy A- Mark as New
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01-14-2025 03:02 PM (Last edited 01-14-2025 03:09 PM ) in
Galaxy AHere's how to find and use it:
* Open the Camera app:
* Switch to Video mode:
* Tap on "More" (three dots) in the top right corner.
* Look for "Dual Recording" in the menu.
If you still can't find it:
* Check for software updates: Ensure your phone has the latest software version installed. Go to Settings > Software update and check for updates.
* Restart your phone: A simple restart can sometimes resolve software glitches.
If the issue persists, you might want to contact Samsung Support for further assistance. They can help you troubleshoot the issue or provide guidance on any specific settings or configurations that might be necessary.
Please do watch this YouTube link
https://youtu.be/lbpbxbDVgxk?si=OfhbfsrjibCbIb5e
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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01-14-2025 04:31 PM (Last edited 01-14-2025 04:32 PM ) in
Galaxy AAs per your advice My phone's software is up to date....and restarted recently but still not getting that feature
You have send video link...according to video I should get this feature in more option....but I don't get this option there also...!!!
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01-14-2025 04:32 PM in
Galaxy AIf this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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01-14-2025 06:17 PM in
Galaxy A- Mark as New
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01-14-2025 07:18 PM in
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01-14-2025 07:33 PM in
Galaxy A
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01-15-2025 09:53 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that this feature allows you to record videos with two cameras simultaneously, giving you the flexibility to save and edit each video separately. You can also choose to play the videos in various formats, including split view or picture-in-picture view.
Here are the steps to utilize the dual recording mode:
1. Go to the shooting modes list and tap MORE → DUAL REC.
- To save the videos from each camera separately, tap Download.
- To change the screen view, tap Save.
2. Tap to start recording your video.
3. When you're finished, tap to stop the recording.
Let us know if you have any further questions or if there's anything else we can assist you with.
Warm Regards,
Samsung Customer Support
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01-15-2025 07:34 PM in
Galaxy A