Samsung A33 5g doesn't support dual sim 5g standby. You can use 5g in 1 sim at a time . 2nd sim automatically downgrade to 4g , if u use 5g mode in sim 1 or vice verse.
Bro concern is during call, why we should change manually to 5g if I want to call in sim2 in 5g mode , if the mobile is dual sim. Do u know what u mean by standby. Please read before replying.
I said as of now all the midrange and budget phones from Samsung doesn't support it. Obviously, as technology advances the price for chipsets come down naturally and future budget devices will have dual 5g just as in the case of 4g. It's self explanatory.
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
Check device network mode settings Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode.
Note: We recommend to set device network mode as LTE/3G/2G or 5g (auto connect) mode.
Check network operator settings Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on Network operators. Step5: Select automatically. Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Step6: Tap on OK. Step7: Registered on network.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
