Original topic:

Display tint issue on my Galaxy A15 5g

(Topic created on: 04-23-2024 09:33 PM)
1379 Views
hare2000
Active Level 3
Options
Galaxy A
Hello @samsung I had bought samsung galaxy A15 5g for my mom at April 17 2024. On my device im facing the display tint issue I had given my device to samsung service centre and they are trying to convince me that there is no issue on my device. And they are telling that each and every samsung galaxy A15 series had unique display color variation. I had attached the comprision video of my device and showrooms demo device for the display variations.
So please kindly do the needful 
Thank you.
Note : left side is my device


7 Comments
KrishnaTalwar
Active Level 6
Galaxy A
Visit different service center of samsung there always differences in services of service center of a same company in same city .
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hare2000
Active Level 3
Galaxy A
Okie bro thank you
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KrishnaTalwar
Active Level 6
Galaxy A
Also try go to settings = General Management = reset = then reset all settings and reset accessibility settings
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Galaxy A
The basic difference I can see is Eye Comfort Shield is on on the right side device
Secondly some changes has been made to the visibility enhancement settings on the right hand device.
Try to explore those settings to revert back to the original tone.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details and job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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khansa286786
Expert Level 1
Galaxy A
Wow 👌
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zainotron
Beginner Level 2
Galaxy A

I also noticed I have the same problem it seems to be a yellowish tint on the screen, especially when looking at it perpendicularly. When tilting the phone, the yellow tint dissapears. Eye comfort shield is off, screen mode is set to natural and no screen protector is applied, I wouldn't say it's a problem with the oled panel itself, more like the glass above it, hence the change in colors when tilting. I hope someone finds a solution. 

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