Original topic:

Display issue again in A52s 5g

(Topic created on: 10-13-2021 12:18 AM)
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Micky21
Active Level 6
Options
Galaxy A
I am facing an issue again in A52s display. The display is showing a black spot in center of the display now. 
The device is only 5 days old. I can't provide the screenshot as the camera is not capturing. 

Why it is happening only in this galaxy model??? 

Is Samsung selling defective mobiles without testing properly or the very cheap displays are used in this A52s models? 

Very bad experience with Samsung. 

Shame Samsung.
Micky21
Active Level 6
Galaxy A
I will again ask for the replacement and will purchase S20 FE 5g now.
Because Samsung will not refund the amount.

I think all mobiles under this model A52s are defective.
And Samsung is cheating customers.

Very bad experience.
Bliss-entity
Active Level 6
Galaxy A
Yes
It seems very bad experience for such devices

But from where you bought device?
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Micky21
Active Level 6
Galaxy A
From authorized Samsung Outlet
GalaxyA51user
Active Level 9
Galaxy A

Every Ax2, Mx2 and Fx2 devices are defective and using cheap parts and cheap processor because of chip and display shortage which is caused by pandemic. I have lost the truth with 2021 midrange by Samsung. Better change your device and get S21 if it's in stock. (Pay a bit more but less problems than S20 FE.)

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Micky21
Active Level 6
Galaxy A
But if i go with S21 then it will be the benefit for Samsung only.
And if you think as a customer, a customer is facing the issue 2nd time with Samsung displays which is Samsung's proprietary Amoled displays then how to motivate ourselves to give more money to samsung and what will be the guarantee that these type of display issues will not come in those S21 devices where we doubled the budget.
Bliss-entity
Active Level 6
Galaxy A
S21 devices are also getting display and battery problems
See some members posts about s21 lineup

Now since you have bought the device samsung will not give your money back
They can only give replacements
No vendor ever gives back money once they get
But
If the issue is very serious and happening with many people then they can give money back but it's very rare

This is very bad experience given by samsung many budget phone owners lost their device because all started restarting for even 2 hours
And because they were just 1.5 year old still were out of warranty and
Devices became dead because of motherboard

I give you luck that your and many user's issue gets resolved 🙏
Micky21
Active Level 6
Galaxy A
Correct. I also got this phone as replacement of this same model.
I purchased A52s in September then got issue in display then my mistake was i again trusted the Samsung a picked up the same model i.e. A52s.
Now service centre is blaiming me that why this display issue is happening with you only.....
But I don't know what i did wrong with this device.
If same models are having display issues then there is a problem with model devices, may be they are already defective.
Or the testing was not properly done for these devices.

But i want replacement and want to give a chance to another model now.
Bliss-entity
Active Level 6
Galaxy A
If you can choose another model then good, choose another model
Let's hope this issue gets resolved...
Micky21
Active Level 6
Galaxy A
I will do anything to resolve and replace this asap as this is still in 14 days replacement policy.
But service centre is trying to make excuses now and blaming the customer.
Very bad Samsung service.
Bliss-entity
Active Level 6
Galaxy A
Then you should email the CEO of samsung and also email to grievance department about the issue and bad experience.

Also try to replace the device ASAP
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