Original topic:

Delay in Software Update

(Topic created on: 01-21-2020 09:56 AM)
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jeeva0906
Active Level 1
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Galaxy A
I am using Galaxy A8 Star. This model was launched for 35k price range. Since from the launch, the software updates are delayed, but the phones which seems to be  degrade comparing to this model gets updates soon than my one 😩😩 why this happens
1 Comment
Samsung_Support4
Moderator
Moderator
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Galaxy A

Hi there,

 

Please be informed that latest software version android 10 will expected to be released in May’20 for the device. Any update regarding this will be notified in the Samsung Members app under the notice section. You may use following steps to check update notification:

1) Settings > Software Update >Download and install.

2) We recommend our users to check for the software update with the help of Smart switch PC Suite as well. You can download the application from the below link:

http://www.samsung.com/in/support/smartswitch/

Note: Don’t disconnect your mobile phone from PC at the time of software Installation.

 

Regards,

Team Samsung Members