Original topic:

Data turning on even phone locked

(Topic created on: 05-20-2022 11:17 AM)
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vijaynaik793
Active Level 3
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Galaxy A
When i tap on mobile data its turning on even phone is locked. But in past days it never happend. What can i do for to turn on data it must be ask pattern to turn on please give me suggestions...
3 Comments
Galaxy A
Refresh your settings in "Lock Screen Settings" section
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vijaynaik793
Active Level 3
Galaxy A
Still there is no change 😌
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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