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05-19-2025 08:30 AM in
Galaxy AI have Samsung A35 5G. I have created a routine that is triggered when a particular message with specific keywords starts DND mode indefinitely (screenshot). Whenever my phone restarts, the phone automatically goes to DND mode even though there is jo trigger or such a message in my SMS inbox (screenshot). I have tried to delete disbale access to routines in DND and then it works fine but the routine doesn't work then. Please help.
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05-19-2025 09:12 AM in
Galaxy Aplease like my post 🙏https://r2.community.samsung.com/t5/Galaxy-Gallery/s24-fe/td-p/19464538?src=ShareByUserCM

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05-20-2025 10:41 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
