Original topic:

Contact search issue

(Topic created on: 08-11-2024 09:58 PM)
92 Views
nimaiA52
Beginner Level 2
Options
Galaxy A
My defalut contacts search feature is not working . After writing the name in the search bar the screen just gets a blank white screen and the comes to the Contact list page. The search result is not showing. 
4 Comments
Galaxyprime
Active Level 9
Galaxy A
Clear data and cache of contact app. Then restart your device .
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goodthings
Expert Level 5
Galaxy A
Please clear catche of this app then reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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