Original topic:

Chat settings error

(Topic created on: 04-01-2021 11:41 AM)
2801 Views
ThePredator
Active Level 6
Options
Galaxy A
For me chat settings is not opening. See the video attached. what mgt be the possible issue??

Running one ui 3.1 with Android 11
Device : Galaxy A70


28 Comments
ThePredator
Active Level 6
Galaxy A
Happy to say that I fixed this issue myself.. My phone was missing the carrier services app and seems like that might have caused the issue.. Now it's working fine.. Thanks for all your support and chats guys.. Cheers 🥂😁👍🏻
0 Likes
ShanimSingh
Active Level 6
Galaxy A
Carrier service??? Same issue but on m51
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Tonez07
Beginner Level 2
Galaxy A

This is what happens when I try to enable chat features and use chat settings.. I've tried to clean cache and force stop, nothing happens.. and since updating my phone earlier today this still happens. When even I go to use my massage app that pops up every time and its **bleep** me off... 

0 Likes
BhaskarDixit
Active Level 1
Galaxy A

Same is with my device. Purchased on Nov 21. I am going to raise issue to samsung. Request you all to raise same.

0 Likes
Thabisomkr
Active Level 5
Galaxy A

the same problem I'm facing with Chat Messages on Samsung A50, it fails every time Im trying to register Chat messages. Please guys help me to get rid of this error.

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ThePredator
Active Level 6
Galaxy A
Try Installing Carrier services app from play store and check whether the issue is sorted out.
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RYzaMc
Beginner Level 2
Galaxy A

I had this problem. I'd disabled the google chat app. Once I'd enabled it to work again I clicked on chat settings and a pop up appeared asking me to turn on Chat Feature services. Agree to this and your chat settings will now work.

kkmada09
Beginner Level 2
Galaxy A
I was also facing the same problem, but its fixed after updating galaxy store and Samsung members app. Thanks