Chat settings error

[ThePredator]

For me chat settings is not opening. See the video attached. what mgt be the possible issue??

Running one ui 3.1 with Android 11

Device : Galaxy A70

[Ehsank]

In which app? Video is still uploading so could you please share

[ThePredator]

Are you able to view the video now? It's in the default messages app settings

[Ehsank]

Yes do one thing

Long press on message icon>app info>storage >clear cache, back to settings click on force stop >restart your device and check.

[ThePredator]

Tried, but no luck

[Ehsank]

You tried, you can able to disable chat option? If yes then disable

[ThePredator]

No I am not able to disable the same

[Ehsank]

Then once Reboot in a safemode

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

[ThePredator]

Nothing has changed bro..

[Ehsank]

Then now do one switch off ur phone, eject sim, insert again and switch on