Original topic:

Charging issues on A52s 5g

(Topic created on: 07-19-2024 07:56 PM)
1783 Views
ROX30
Active Level 5
Options
Galaxy A

image
I'm facing some problems. On 25w adaptor fast charging taking over 1 hour and 20 mins to charge from 15. This is ridiculous... and on 15w taking near to 2hour. Please help me.....


28 Comments
Nobee7
Active Level 3
Galaxy A
You have to register a complaint on samsung website . Or else go to the shop which you have bought it from.
ROX30
Active Level 5
Galaxy A
Okay then put the website link here
Nobee7
Active Level 3
Galaxy A
You can find it from Google and you have mention your place which you from.
0 Likes
Anonymous
Not applicable
Galaxy A
I use 15w charger and estimated time is approx 2 hours. So it's not a problem.
0 Likes
ROX30
Active Level 5
Galaxy A
Bro but thing is that some days ago these things were not happening.
ROX30
Active Level 5
Galaxy A
Pata nehi kyase ho gaya?
0 Likes
Galaxy A
Nothing for me even after July patch 15w take 1hr 35 to 40mins & 25w take 1 to 1hr 10mins!
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid using the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Raj090
Beginner Level 3
Galaxy A
The latest patch update has made the charging really bad, USB cleaning cache didn't help.