Original topic:

Charging issue with a33 5g after update

(Topic created on: 10-04-2024 07:15 PM)
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Subham9
Active Level 3
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Galaxy A
Samsung doesn't provides any charger in the box so i had brought a charger with the device the charger was a third party charger. After the recent update the phone got an issue it isn't getting charged with other companies charger. 
The charging stops and keep starting again and again i have got my phone checked and the port is completely okay. Brought another charger of a third party company and phone is showing the same. So is it okay for a company to do so when they don't provide any charger in the box.... 

Anybody if have any solution please tell me 
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Neerajjpr
Active Level 7
Galaxy A
Actual problem with Samsung is that , it tries to copy & compete with iPhone but in reality, its products quality can't even match with cheap Chinese brands. As we know iphone doesn't provide charger in the box BUT iphone quality wise on Top. Samsung is far behind iphone but to show itself competitor of iPhone, Samsung also stopped providing charger to fill its coffer.

The best solution is that ,never buy any Samsung device in the future. For this present issue, contact service centre.
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we recommend using a genuine Samsung charger and charging cable with a Samsung device. The Galaxy does not have charger plug in the box because Samsung wants to minimize the impact our products have on the environment.

More and more Galaxy users are making sustainable choices in their daily lives to promote better recycling habits.
Samsung believes the removal of charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items.

Existing Galaxy users are encouraged to continue using their current charging plug, while new users will need to purchase this separately.

We'd like to inform you that you can purchase it separately
by using the given below link: https://www.samsung.com/in/accessories/

If you have any further queries, kindly feel free to get in touch with us if there is any issue regarding the Samsung.

Warm Regards,
Samsung Customer Support

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Subham9
Active Level 3
Galaxy A
**bleep** your **bleep** goals
Their are no sustainable choice samsung doing
Why are the stoping users to use other brands charger