Original topic:

Heating and bug problem

(Topic created on: 3 weeks ago)
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sushantq
Active Level 1
Options
Galaxy A
Hello Samsung Team,

I am facing problems with One UI 8 Beta on my Galaxy A35 5G.

The phone gets hot both during normal use and charging.

The device becomes slow and lags while opening apps or browsing.

Network speed and downloading are reduced, and the Samsung Internet app is lagging.


Please check and fix these issues in the next update.

Thank you.
4 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
You're welcome to here.
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koustavs
Active Level 8
Galaxy A
Please report
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Warm Regards,
Samsung Customer Support

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