Charging Issue after update in A73

[kkantmishra]

I am facing problem with charging In galaxy A73 in after updating it.

It is not charging in super fast mode even in fast charging mode.

Sometime it is also getting charge when I plugged thr charger nothing happen when I remove and connect 3 4 times then it starting charging. 

I have tried the different adapter also and wire also but problem is same.

[Singh_a53]

Reset kr do shayad theek ho jaye

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Super fast charging and fast charging both options are integrated into fast charging after the update. However, kindly perform the following steps to resolve your issue.

● Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

→ Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

→ Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

→ Kindly check if ''Multiple applications'' are running in the background of the device.

→ When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

→ Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

→ Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[Mgmileshg]

Please visit service centre. There may be problem in type c connector.