Camera quality of A5s 5g is degrading update by update. And in low light condition camera is not able to handle a small movement and even the resolution is also very bad. A lot of distortion is there in low light pictures. Is there any one facing the same issue. Also is samsung aware of these issues.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue. Check the physical condition of your camera lens.
1. Broken camera lens. 2. Scratchy camera lens.
Please check there is no laminated or tempered glass pasted on the camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.
If the issue has not been resolved then Reset camera settings Please follow the below steps:
Step1: From the home screen tap on Camera. Step2: Tap on Settings. Step3: Scroll up and tap on Reset settings. Step4: Tap on Reset.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).
