Original topic:

Camera problem on Samsung A50 (SM-A505F)

(Topic created on: 11-24-2020 05:19 AM)
365 Views
Liverpudlian
Active Level 1
Options
Galaxy A
when camera problem will be solved?
On front camera only 16MP is there instead of 25MP.
5 Comments
Anikroyale
Expert Level 5
Galaxy A
25 mp is for wide angle camera. Normal is 16 mp.
kiranoo7
Active Level 2
Galaxy A
On my device,
It shows 17 MP.
Shahinmarzia
Expert Level 5
Galaxy A
😜
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Galaxy A
Try wide angle mode and check
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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