Camera problem In A34

[mrinfinity]

After the recent security update in a34 camera is not focusing automatic or some kind of blurriness. May be a bug ?

[Wodehouse]

Possible Causes:
* Software Glitches:
* The update might have introduced a bug affecting the camera's autofocus mechanism.
* Camera app data or settings could have become corrupted during the update.
* Lens Obstruction:
* Even minor dirt or smudges on the lens can significantly impact autofocus.
* Phone cases or accessories might be partially blocking the lens.
* Software Conflicts:
* A third-party app could be interfering with the camera's functionality.
Troubleshooting Steps:
* Clean the Lens:
* Use a soft, lint-free cloth to gently clean the camera lens.
* Check for Obstructions:
* Ensure your phone case or any accessories are not covering the lens.
* Camera App Settings:
* Disable Tracking Auto-focus: In the camera app's settings, try turning off the "Tracking auto-focus" feature.
* Reset Camera Settings: In the camera app's settings, look for an option to "Reset settings" to restore the camera's default configuration.
* Restart Your Phone:
* A simple restart can often resolve temporary software glitches.
* Safe Mode:
* Boot your phone into Safe Mode to check if a third-party app is causing the issue. If the camera works correctly in Safe Mode, uninstall recently installed apps one by one to identify the culprit.
* Software Updates:
* Ensure that your phone has the latest software updates installed. Sometimes a follow up update will fix bugs that were introduced in a previous update.
* Samsung Support:
* If the problem persists, contact Samsung support for further assistance. There could be a more specific issue related to the update or a potential hardware problem.
Important Notes:
* Software updates can sometimes have unintended consequences, and manufacturers often release subsequent updates to address reported issues.
* If you suspect a hardware problem, it's best to seek professional assistance from Samsung or an authorized repair center.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[user963]

You have to click and focus it
But many times it focuses correctly
There is not much issue in my phone

[mrinfinity]

None of the things are being resolved as I tried this all before posting

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support