Call recorder doesn't work

[mdislamsaidul]

Samsung galaxy A23 5g Automatic call recorder in not working and there is no any recording options 🙄🙄🙄😕

[Anikroyale]

Which country are you from?

[mdislamsaidul]

Using from Bangladesh
(Samsung made in Vietnam)

[Anikroyale]

That's why. Bangladesh does not allow call recording, that's why it isn't available.

[mdislamsaidul]

It's come from England

[Anikroyale]

They don't allow call recording either.

[Sidhabhi]

Few countries doesn't allow call recording

[mdislamsaidul]

😔😔😔😔

[love4chat]

Yes its not available for ur country

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Note: If you are using Wi-Fi calling then you won't be able to record any calls.
Step1: if still problem persists, then perform ‘Reset app preferences
Go to Settings > Apps > Three dots > Reset app preferences > Reset
Step2: Restart the device
Step3: Reset the settings
Go to Settings > Settings > General Management > Reset > Reset all settings > Reset settings
Step4: Software update
Go to Settings > Software update > Download and install > Download > Install now
Note: Steps may vary depending on the OS & device model.
Step4: Record calls
Step5: Recorded calls

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support