Thank you for your inquiry. Please note that a single-click option to clear the cache is not available on Samsung devices. To clear the cache, kindly follow the steps outlined below:
• Clear app cache through Device care: Settings >> Device care >>Storage >>CLEAN NOW
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
• Please check the device after the Reset app preferences: Reset app preferences: Go to, Settings > Apps > Tap on More option > Tap on Reset App Preferences.
Please check the software Update of the device: Settings >> Software update >> Download and install>>Check for software update >> If Software update available>>Download>>Downloading updates>>Install now. Note: Your phone will restart after the update is installed.
• Reset the device: Note: Kindly create a data backup of your device via the smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember the Google password before resetting the device because it is required during the initial setup.
If you do not remember then reset (Forgot password) the Google account. For this; Open Gmail (https://accounts.google.com/servicelogin)>>Select forgot password>>Select "try another way" like mobile number, security question, etc.>>Select Next>>Enter a new password>>Tap on Next. Apps>settings> general management>reset (Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.)
But I think you have to make this feature for all your users. If any users want to delete the cache memory only (It will never impact on our data) then they can do.
