Original topic:

Block call from unknown numbers not working

(Topic created on: 04-02-2024 10:03 PM)
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devNISHADBD
Beginner Level 2
Options
Galaxy A
Block call from unknown numbers not working

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4 Comments
sanjoybagchi
Active Level 9
Galaxy A
You can use third party app, I tried this unless you put the numbers in blocked list, I am using truecaller to block unknown number.
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devNISHADBD
Beginner Level 2
Galaxy A
Why i use 3rd Party apps?
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sanjoybagchi
Active Level 9
Galaxy A
I use because it's not working ,every time I need to put number in add phone number, in truecaller every numbers are blocked which are not in my contact list and their spam list...
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cs_member10
Moderator
Moderator
Options
Galaxy A

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you can use this option for blocking unknown numbers.

If this option is not working kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

You can also use these steps to block the numbers by the given link: https://www.samsung.com/in/support/mobile-devices/block-calls/

Warm Regards,
Samsung Customer Support

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