Original topic:

Battry backup

(Topic created on: 01-05-2024 07:38 PM)
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_rishu_14
Active Level 4
Options
Galaxy A
I am quite shocked that my mobile has given such low battery backup. My mobile is Samsung M34 5G, and it has a 6000 mAh battery. It was fully charged in the morning, and you can see how much battery backup it has. I use a 15W charger. Is the battery good or not?

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4 Comments
_rishu_14
Active Level 4
Galaxy A
GPS and Quck share is on
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ShivGalaxyM34
Active Level 5
Galaxy A
Bro dont take tension...same condition here...i m aslo m34 user and i also have same backup...i tried everything...its problem in most m34
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you can also check the battery health using the Samsung Members app, Battery Status (Battery life + Battery Capacity). if it shows bad or weak then you have to visit the service center, else it is showing normal there is no need to worry.

If you are facing more than battery draining, kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs and the diagnosis result is poor, please visit the Samsung Service Center with the device for future assistance. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

_rishu_14
Active Level 4
Galaxy A
Good condition 1704638741334.jpg
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