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01-05-2024 07:38 PM in
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01-05-2024 08:04 PM in
Galaxy A
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01-06-2024 03:25 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that you can also check the battery health using the Samsung Members app, Battery Status (Battery life + Battery Capacity). if it shows bad or weak then you have to visit the service center, else it is showing normal there is no need to worry.
If you are facing more than battery draining, kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs and the diagnosis result is poor, please visit the Samsung Service Center with the device for future assistance. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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01-07-2024 08:16 PM in
Galaxy A