Original topic:

Battery issue

(Topic created on: 11-27-2023 08:54 AM)
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ItzRj
Active Level 1
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Galaxy A
After one ui 6 update my galaxy A54 battry backup is very low. Its screen on time only 2 hours. 
5 Comments
vikuldesai
Active Level 5
Galaxy A
Thode time me thik ho jayega new update haina islye
Oneui_new
Expert Level 5
Galaxy A
No there is not a single problem in my A54 after updating to one ui 6. Yes battery backup is not decent but its good enough.
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Galaxy A
This was a major OS update and you need to wipe cache from recovery mode once and wait for a few days for the system to settle. If it does not improve even after a week, perform a factory reset once by taking a backup.
Prashantbgh
Active Level 10
Galaxy A
Do a factory reset
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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