Original topic:

Battery life on A52

(Topic created on: 11-10-2023 10:50 PM)
644 Views
VictorCh
Active Level 1
Options
Galaxy A
Barely having 4 hour of screen on time on my 1 year and 7 months old Galaxy A52
Do others facing same issue
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10 Comments
hrp_06
Active Level 9
Galaxy A
Discharge % ?!
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VictorCh
Active Level 1
Galaxy A
32%
But the drop is rapid after 32%
Around 30 mins
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hrp_06
Active Level 9
Galaxy A
Ohh 🤔
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hrp_06
Active Level 9
Galaxy A
Btw see my a52!Screenshot_20231110_165950_Device care.jpg
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VictorCh
Active Level 1
Galaxy A
Maybe using 2 SIM and mobile data all time is causing the issue
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hrp_06
Active Level 9
Galaxy A
Ohh yes that may be the case here!
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

VictorCh
Active Level 1
Galaxy A
Thanks for the response
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Srikanta420
Active Level 6
Galaxy A
I am used already
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