Original topic:

A52 camera not working properly

(Topic created on: 11-08-2023 10:44 AM)
414 Views
LivRahs_RiG
Active Level 3
Options
Galaxy A
After the security update of October 23 my camera is not working properly. In Snapchat the camera quality is not upto the mark as it used to be before and even my camera app is showing some laggs.
6 Comments
yuvalarya17
Active Level 5
Galaxy A
try resetting the camera settings from camera → settings
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Anonymous
Not applicable
Galaxy A
I am also facing the same issue with heavy battery drain
0 Likes
VedantA52s
Active Level 6
Galaxy A
Yeah, the quality has worsened over time.
Srikanta420
Active Level 6
Galaxy A
Right
0 Likes
Srikanta420
Active Level 6
Galaxy A
Same.......
0 Likes