Battery drain

[859]

Hi guys I am currently using a ssung galaxy a13 4G and its battery is draining fast my phone was on on 18% and in less than a minute it became 13% I anybody facing this issue?

[Sudhanshujvd]

Me too

[duttaarpan82]

First turn off background apps if not needed. second you can go for battery saver. third you can go to settings and check which app is consuming the battery and why battery drained. 4th if none of the above happen then try factory reset. 5th other wise go for service center

[jitender_751]

6th change your phone and avoide samsung

[duttaarpan82]

But I never have bitter experience with samsung and in android I trust samsung because it's reliable

[jitender_751]

What you like about samsung?

[duttaarpan82]

First UI then the quality I also tried others but not like those I try my friends mobile but in android section samsung is good.. if you don't bring Google pixel in context because I never use that so nk Idea... lower price samsung is good than Oneplus though after Karl pie leaving the company oneplus phones are more copycat version... Samsung R&D is good

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support