Original topic:

Battery drain issue

(Topic created on: 04-11-2020 02:02 PM)
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Harsh1313
Active Level 1
Options
Galaxy A

I have been facing a sudden poor battery backup on my Samsung A50 after the Android 10 update.

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3 Comments
iamSanty
Active Level 2
Galaxy A
Try restarting the device and this might help u as it worked for me
Harsh1313
Active Level 1
Galaxy A
brother it doesn't help. I have done factory reset twice still no improvement
Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To avoid battery drainage please turn off un-used options, decrease display brightness, turn off auto sync option, close background running apps.

 

Follow the troubleshooting steps provided in the given link tp resolve your problem: http://www.samsung.com/in/support/skp/faq/1101689

 

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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