Battery drain issue on Galaxy A35

[armlinker4639]

I bought my Galaxy A35 in October and it's battery backup hasn't impressed me much. I charge from around 20 - 80 % and it should sufficiently give me screen time of atleast 5 - 7 hours, but i get only 3 - 4 hours. My friend just bought a Galaxy A55 and that gives twice the battery backup as that of mine. Please Samsung optimize the battery in the next update for Galaxy A35. Is anyone else experiencing this issue?

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[SRIKANTA888]

Same problem with me friend 😥😥

[Wodehouse]

Sorry to hear that your Galaxy A35's battery life isn't meeting your expectations. With a 5000mAh battery capacity, you should be getting more screen time. Since you're charging your phone from 20-80%, you should be getting around 5-7 hours of screen time, but 3-4 hours is a bit low.

Here are a few potential reasons for the poor battery life:

- *Power-hungry apps*: Some apps might be consuming more power than usual. Check your phone's battery usage to see which apps are using the most power.
- *Screen brightness and refresh rate*: If your screen brightness is set too high or the refresh rate is set to 120Hz, it could be draining your battery faster. Try reducing the screen brightness or switching to a lower refresh rate.
- *Software issues*: Sometimes, software glitches can cause battery drain. Try restarting your phone or checking for software updates.

It's also possible that there's a hardware issue with your phone's battery. If you've tried troubleshooting and the issue persists, you may want to visit a Samsung authorized service center for further assistance.

As for your friend's Galaxy A55, it's possible that the phone's software or hardware is optimized for better battery life. However, without more information, it's hard to say for sure.

You can also check this link

https://www.manua.ls/samsung/galaxy-a35/manual

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links. We are taking your valuable feedback regarding drain issue.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support