Battery drain and overheating after software update

[AyushKundur]

When I updated my phone after is overheating randomly,draining battery faster than before.

Please samsung fix this by a update.

[Santosh555]

It happens as new update comes with new bugs 😂

[SRIKANTA888]

😂😂hmm 🙏🙏🙏

[Milan]

Its like "after delivery pregnancy pain" i happens after every sw update. Not to worry. Its natural.

[AyushKundur]

😂

[punit19891736]

Software update is a new way to play fun games with customers!!

[AyushKundur]

What ever we ask Samsung to fix through software update they never do on time or don't acknowledge it faster they take long time to fix it samsung should listen all sort of users

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As per your concern, we would request you kindly perform the following steps to resolve your issues by given links.

● Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember, then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[AyushKundur]

Dear Samsung,
Kindly provide a update to fix this issue as soon as possible.

[AyushKundur]

SOT got hit after update