Original topic:

Battery darin issue after February update in A52s

(Topic created on: 03-17-2024 11:10 AM)
256 Views
sajibrahmansl25
Active Level 7
Options
Galaxy A
Facing heavy battery drain issue also heating issue a little bit after the February update. 
3 Comments
Sayan_SS_
Expert Level 5
Galaxy A
Please Complain To Samsung Support.
To Complain To Samsung Support Follow The Steps:-
Open Samsung Member→Click on Support Present Below→Click on Report→Type Your Report And Clip The Image Through The Clip Button Present Above→Click on Send.
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Meanwhile turn off location when necessary open than close,stop all background apps also remove unused apps also put unused apps deep sleep or sleep mode, stop adaptive brightness, use 60 Hz.refresh rate of display, use dark mode. Always charge your's battery 15%To 85 %for long life and better performance. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes