Battery charging issue A33 5G

[sandip2629]

Hi everyone,

I have A33 5g when I am connecting change some time showing super fast charger and some time normal charger, pls tell me what is the main issue.

[MR_PRIME]

Folloq these things.

1. Check your phone with other samsung charger.
2. Check your charger with other samsung phone.

After doing these two thing you'll know where is the problem either in mobile or in charger.

If all okey...last do a Reset All Setting in reset section or factory Data reset.

I hope following these steps you'r issue will be resolved.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[goodthings · Accepted solution]

Kindly charge your's device in cool atmosphere also during charging turn off internet then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your oncern, we want to inform you that Super fast charging and fast charging both options are integrated into fast charging after the update. However, kindly perform the following steps to resolve your issue.

Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support