Battery charging in slow mode

[Sat7]

Samsung support 

After one UI 6.1 update in slow. Mode option limited to 80%, battery charging speed has been reduced from 36% per hour to 25 or 26 % 

Samsung customer service center support is requested to retore charging speed in slow mode earlier 36 to 40% so we can avoid extra time burden 

It is also noticed charging time show one and half hour but actually takes two hours ten minutes this should also be set right

[goodthings]

Please charge your's device in cool atmosphere also during charging turn off internet then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Sat7]

I have already adopted every procedure and phone factory reset but with no result

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Sat7]

I have already adopted every suggestions and procedures also got my phone factory reset but no result. I always charge my phone every thing turn off wi fi blue tooth location internet