Original topic:

Battery backup Problem

(Topic created on: 05-13-2023 06:55 PM)
545 Views
Rajandhakal
Beginner Level 2
Options
Galaxy A
I'm facing huge problem on my Samsung A54 5g. I bought that set last Friday, the problem was that set cannot give battery backup even one day.
What was the problems? 
It's gives me only 5-6h screen on time only, I'm not also heavy user i only use social media.
Very disappointed to me form that mobile 
7 Comments
Galaxy A
Samsung mobiles aren't for battery life🤣 🤣 🤣
TAHN
Active Level 7
Galaxy A
It learns usage patterns give it some time
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parjapta
Beginner Level 2
Galaxy A
Battery low issue
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hdoniv
Active Level 10
Galaxy A
some apps run on backend. drains battery fast. play less games, less screen timeout. should be able to manage for little longer
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Mi0057
Active Level 4
Galaxy A
Turn of your 5g network u will get double battery backup
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saroj7
Active Level 5
Galaxy A
Sell your Samsung a54 and buy another brand mobile like oneplus
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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