Original topic:

Battery Backup Reduced after Update

(Topic created on: 01-12-2022 06:11 PM)
1380 Views
ankitk1
Active Level 3
Options
Galaxy A
The Per Day Day Battery Backup of Samsung Galaxy A52S 5g has quite reduced after the Latest December Update. When the Phone was newly launched it used to give an average backup of upto 1 day 12 hours on a single charge.... But after the November Security Patch update it reduced to at around 1 day 2 hrs and Now things are getting even worse after this Latest December Update now it's per day backup heavily reduced to at just 18hrs... It just gives a maximum screen on time of around 6 hrs on full charge. This is very low and it needed to be fixed as soon as possible through the upcoming update. Samsung Please Do Something...Guys Anyone Facing the same Please Revert Back and Comment

image
Here is the before and after update comparison pic. It is genuine and a serious issue.


21 Comments
cs-member13
Expert Level 4
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

You can maximize the battery backup by following a few points :

● Make sure that your phone is completely charged whenever you charge it. To get the best out of your battery.

● Make sure, Wifi is turned off when not in use.

● Turn off GPS when not in use.

● Turn ON the Power Saving option in settings.

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue:https://www.samsung.com/in/support/mobile-devices/ways-to-maximize-battery-backup-in-samsung-smartph...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Leo_77
Active Level 2
Galaxy A
I am also having same problem with samsung a52s 5g. It's only giving 7hours screen time. It's Really frustrating. Battery is draining to fast At least need to get 10hrs ko screen times according to price of a52s 5g.
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