🥲 Back panel is falling out - A34 🥲

[SataruGojoo]

I'm using this A34 for about a Year now. And

Today I've noticed that the back panel of the phone is a bitout-of-the-frame .

Just visited the service centre, they pushed the panel and it go back inside the frame again.. I was about to claim warranty.. but they said that there is no issue with the phone. I only have 10 days of warranty left, If the issue come again after a week or so, then what will I do?🥲

I have to pay for the whole issue?!

May be, I have to pay for the Swollen battery, if It's swolling and causing the back panel to come out!?

- I only have about 10days of warranty left 🥲

- If it's a Swollen battery, then it will cost me about ₹2250 + Service tax.

- What a scam! 🥲

@samsung

what should I do now? 

Marked picture...(Swollen) 

Real picture without marking...(Swollen)

Picture of other side (No swolling)

[NOTE: The Pictures were taken before visiting the Service centre]

[Chintu-TheGentleman]

i wont visit unless after announcement of free battery replacement. i will use for more 6-7 month then replace in offline shops. my brother has an shop. then i again use 1.5 -2 yr. since i paid 29k for 8gb 256gb variant. or if good price available i will sell it. depend on situation.

[SataruGojoo]

Good for you man 😊.

I also am not going to spend such a hefty amount.. if it can be done under 700.

[Chintu-TheGentleman]

yes. every brand store take high price for such parts. trust me my brother has a shop. earlier a phone charging pin in other brand told 600-700 . he replaced in 5-10 minute in 50rs. customer is using this device for 1year with fast charging works nicely.

[Chintu-TheGentleman]

dont replace now as its winter. use back cover. dont try to more tasks on it. do it in summer or later.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[Shahnewaj-biswas]

same problem on galaxy a54 5g

[SataruGojoo]

I have reglued the back panel at Service centre, under warranty (For free).
You should visit the service centre too.

[AphiptyTwoS]

A52s 5G back panel worst

[SataruGojoo]

Are you facing the same?

[AphiptyTwoS]

Yes like many others