Original topic:

🥲 Back panel is falling out - A34 🥲

(Topic created on: 11-05-2024 03:09 PM)
1449 Views
SataruGojoo
Expert Level 2
Options
Galaxy A
I'm using this A34 for about a Year now. And
Today I've noticed that the back panel of the phone is a bitout-of-the-frame .

Just visited the service centre, they pushed the panel and it go back inside the frame again.. I was about to claim warranty.. but they said that there is no issue with the phone. I only have 10 days of warranty left, If the issue come again after a week or so, then what will I do?🥲

I have to pay for the whole issue?!
May be, I have to pay for the Swollen battery, if It's swolling and causing the back panel to come out!?


- I only have about 10days of warranty left 🥲
- If it's a Swollen battery, then it will cost me about ₹2250 + Service tax.
- What a scam! 🥲

@samsung
what should I do now? 

image
Marked picture...(Swollen) 

image
Real picture without marking...(Swollen)




image
Picture of other side (No swolling)


[NOTE: The Pictures were taken before visiting the Service centre]
SataruGojoo
Expert Level 2
Galaxy A
Phone is under warranty..
I'm trying to fix it for free 😂🥲
0 Likes
859
Active Level 10
Galaxy A
And use clip to keep it
0 Likes
Galaxy A
same problem. i noticed now on my phone too...may be due to high heat in summer in just basic use causses degumming.
my battery feels slight swollen maybe but battery backup still perfect
SataruGojoo
Expert Level 2
Galaxy A
Battery backup is also good in my case..
Can't tell if the battery is swollen or not.
Galaxy A
If that is the battery issue samsung must give battery replacement. otherwise i wont buy next time samsung for only better ui. i will rather go for nothing or lava...
0 Likes
SataruGojoo
Expert Level 2
Galaxy A
I'll never buy Samsung if I find out its battery issue.
I mean, I've just used the phone for 1year.. and it's facing battery issue!
4year of OS update means 4 battery replacement then.

What a scam.
Also note battery may cost ₹2250 + Service fee.
0 Likes
Galaxy A
i have a suggestion for you. if battery is swollen slightly and phone out of warranty then use 6-7 more months . replace battery at 600-700 in offline shop market if samsung not give free battery replacement.
SataruGojoo
Expert Level 2
Galaxy A
Bro, can you confirm?

If it's only back panel taping issue or it's battery issue.. in your case?!
0 Likes
Galaxy A
not confirm. you said the right thing. me too never buy and praise other users to not buy for this issues. why giving cheap materials for even premium price paid in A series phone??
0 Likes
SataruGojoo
Expert Level 2
Galaxy A
Yeah man..
Please check your phone thoroughly..
And also tell me.. What's the issue in your your?

Are you going to visit service centre?
0 Likes