Original topic:

Automatically restart

(Topic created on: 04-09-2022 10:09 PM)
261 Views
amitpanchasara
Active Level 3
Options
Galaxy A
After last update my a52s 5g restart any time  plz fix it
6 Comments
santoshbha1
Active Level 5
Galaxy A
Didn't happened with mine ,check automation in device care settings where automatic restart time option is there.
Galaxy A
Auto restart is off
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santoshbha1
Active Level 5
Galaxy A
Try hard resetting it if that doesn't work go to service center.
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Galaxy A
Problem of motherboard i want to replace it aunder warranty
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santoshbha1
Active Level 5
Galaxy A
Then go for service center they will fix it.
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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