Auto optimization auto restart

[TarakMandalia]

Auto optimization auto restart not happening since last 9 days due to attached application issues kindly guide

[Prabhat6]

Perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
There are two methods to Enable the auto restart function:
Method 1: Settings> General management> Reset> Enable Auto restart (if Disabled)> Auto restart disabled.
Method 2: Settings> Battery and device care> Tap on Three dots> Automation> Auto restart at set times" if enabled.
Update the software if available.
In the end you can reset your device if it's still not working.


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[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Wodehouse]

Your screen shot shows Jio app crashing frequently. Un install the app. See if auto restart work. If it does then the issue is with Jio.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[lakshmipathy79]

Even with lots of such app issues, mine is doing fine. There should be other issue.... clear cache alone, reset app preference and try again.... they go to sleep mode....

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application: Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Kindly enable the auto restart function once after performing the above given steps.

There are two methods to disable the auto restart function.
1- Tap on Settings> General management>Reset > Disable Auto restart (if disabled)> Auto restart enable.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if disabled.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support