Galaxy A54 Randomly Restarting

[Subhro99]

Hi Community,  I am noticing some weird issue with my Galaxy A54. Bought this device 18 days ago.

It's Randomly Restarting while I am in a WhatsApp call or normally using Facebook. It's just restarting automatically. No auto-restart or auto optimization is turned on. It's just simply restarting.

Any suggestions? Is it happened with you too?

[goodthings]

Kindly reset factory data without backup of apps. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[Subhro99]

Why do I even need to factory reset? It's just 18 days old device.
And also it's not happening very frequently. It's just happening at random times.

[goodthings]

Ok, as you like. Thanks.

[Isahagalaxya34]

Is it after updating? What is your security patch level?

[Subhro99]

My security level is Jan 1

[Isahagalaxya34]

You can try switching off the auto restart option.

[Subhro99]

Auto restart is already turned off.

[IMFREAK0P]

Turn this off .

If the problem still persists, Either factory reset or visit a samsung service centre and ask for a replacement

[Subhro99]

It's more than 14 days, so replacement is impossible. I was thinking about factory reset. This is my primary device and all of my company apps are in this device. So that's an issue for me.