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02-04-2022 08:05 PM in
Galaxy AHi everybody
I updated my A52s to Android 12 and One Ui 4, after the update somethimes, randomly,
audio crashes, it becomes distorted and I have to restart the phone to fix it.
I tried to restore to fabric settings the phone but it still dose it, does someone have an idea/solution for
this very annoying issue?
Thank you a lot
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02-04-2022 08:30 PM in
Galaxy A- Mark as New
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02-04-2022 08:36 PM in
Galaxy A- Mark as New
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02-04-2022 09:11 PM in
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02-25-2022 01:25 PM in
Galaxy ADear Samsung Customer,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)
Check device volume settings
Please follow the below steps:
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Sound & vibration.
Step3: Tap on Volume.
Step4: Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.
Clear Sound picker data
Step1: Got to Settings
Step2: Apps
Step3: Filter and sort
Step4: Enable "Show system apps"
Step5: Tap "OK"
Step6: Search Sound Picker
Step7: Tap on storage
Step8: clear data of Sound picker.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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10-28-2022 03:54 PM in
Galaxy AAfter the last update on my A52 the ringtone volume keep resetting to minimum
