Android updates

[WhizKidd007]

I still didn't get Android 12 on my Galaxy A12 but I got 2 June Security patches. Why is that??

[Wico_175]

Same here I got a security patch but no android 12.

[shireen13]

You lucky to still get security patch. My A22 last got a security patch in February.

[Tsogo_sam05]

Hi shireen13

Thank you for reaching out to us.

Please take your device to an accredited service center for a software reload. Use the link below to find a service center near you 

https://www.samsung.com/za/support/service-centre/

[shireen13]

So my device is faulty?

[Tsogo_sam05]

Hi shireen13

The service center will advise accordingly after an assessment

[shireen13]

I was at Samsung in V&A waterfront. The technician said I will get the update later in the year only. My phone is working fine.

[Fuzeh · Accepted solution]

You will get it very soon since you received the patch update

[Tsogo_sam05]

Hi WhizKidd007

Thank you for reaching out to us and apologies for the inconvenience.

Please note that software updates are rolled out in batches and the rollout is region and model dependent, once available for your model you will receive an update to install the software.

[Scias]

When will it be available though