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Original topic:

Android updates

(Topic created on: 08-30-2022 09:16 AM)
173 Views
WhizKidd007
Active Level 3
Options
Galaxy A
I still didn't get Android 12 on my Galaxy A12 but I got 2 June Security patches. Why is that??
9 Comments
Wico_175
Active Level 2
Galaxy A
Same here I got a security patch but no android 12.
0 Likes
shireen13
Active Level 6
Galaxy A
You lucky to still get security patch. My A22 last got a security patch in February.
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Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi shireen13

Thank you for reaching out to us.

Please take your device to an accredited service center for a software reload. Use the link below to find a service center near you 

https://www.samsung.com/za/support/service-centre/

0 Likes
shireen13
Active Level 6
Galaxy A
So my device is faulty?
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Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi shireen13

The service center will advise accordingly after an assessment

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shireen13
Active Level 6
Galaxy A
I was at Samsung in V&A waterfront. The technician said I will get the update later in the year only. My phone is working fine.
0 Likes
Solution
Fuzeh
Active Level 5
Galaxy A
You will get it very soon since you received the patch update
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi WhizKidd007

Thank you for reaching out to us and apologies for the inconvenience.

Please note that software updates are rolled out in batches and the rollout is region and model dependent, once available for your model you will receive an update to install the software.

 

0 Likes
Scias
Active Level 3
Galaxy A
When will it be available though
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