this is very bad !!! You mean 100 to 0 % in just three hours!!!
i think Your battery is damaged then.
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no no at 24% , my screen on time shows only 3 h
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Shahbaz993
Active Level 4
android 10 ki wajah se ya pie me bhi yahi problem thi....?
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Samsung_Support5
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

And to resolve "lagging issue" kindly follow the given link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with video or screen-shots(as provided above). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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