SM_User007
Active Level 1
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06-07-2025 08:47 PM (Last edited 06-07-2025 08:58 PM ) in
Galaxy AI recently updated my Samsung 15 4G to the new update:
One UI 7.0
Android 15
WhatsApp won't accept sending messages or viewing status. I tried clearing the cache, clearing data, force stopping, nothing worked and I also tried restarting the phone, which didn't work either. I uninstalled WhatsApp and when I tried to install it again, WhatsApp won't accept installing anymore, as you can see in the attached image, it says that WhatsApp doesn't work after the update because before that it was working normally
2 Comments
Munatsi399
Expert Level 2
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06-07-2025 11:17 PM (Last edited 06-07-2025 11:18 PM ) in
Galaxy A
Contact samsung support and chat with an expert, you'll be able to resolve this in no time at all
https://www.samsung.com/africa_en/support/?cid=sea-alert-redir
They are available from 8am to 8pm
https://www.samsung.com/africa_en/support/?cid=sea-alert-redir
They are available from 8am to 8pm
doney30
Active Level 6
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06-08-2025 07:31 AM in
Galaxy A
My Best suggestion is to factory reset your phone to factory settings and re-install all your applications from scratch
