Original topic:

After system update WhatsApp does not work

(Topic created on: a month ago)
166 Views
SM_User007
Beginner Level 4
Options
Galaxy A
I recently updated my Samsung 15 4G to the new update:
One UI 7.0
Android 15

WhatsApp won't accept sending messages or viewing status. I tried clearing the cache, clearing data, force stopping, nothing worked and I also tried restarting the phone, which didn't work either. I uninstalled WhatsApp and when I tried to install it again, WhatsApp won't accept installing anymore, as you can see in the attached image, it says that WhatsApp doesn't work after the update because before that it was working normally
image


2 Comments
Munatsi399
Active Level 6
Galaxy A
Contact samsung support and chat with an expert, you'll be able to resolve this in no time at all

https://www.samsung.com/africa_en/support/?cid=sea-alert-redir

They are available from 8am to 8pm
doney30
Active Level 6
Galaxy A
My Best suggestion is to factory reset your phone to factory settings and re-install all your applications from scratch