I am the owner of a Samsung A73 5G 128GB smartphone. Following a recent software update, a green line appeared on the display. Subsequently, another green line emerged. I contacted customer service, but they informed me that the device is no longer under warranty and that the display replacement would incur a charge.
I believe that this issue has arisen due to the software update provided by Samsung and not because of any damage caused by me. Therefore, I kindly request a free replacement display. I would also like to bring to your attention that several other users have encountered similar problems after the software update.
