A71 Gets hang and Restarts every time I use Phone app

[KiranSharma]

Has anyone facing the problem in A71?

Whenever I use "Phone" app and try to call someone dialling the phone number, my device gets hang and it switches off. 

Have been facing the problem since 2 weeks.

Pluse phone is heating.

[punshu]

Samsung making fools of customers , charged premium price for brand value and products are below average quality and less features.

[_AbhiRajput_]

Check with Samsung service centre @ Software Update!

[RαʝҽʂԋKυɱαɾ21]

IF POSSIBLE
FACTORY RESET YOUR DEVICE ONCE
SETTINGS > GENERAL MANAGEMENT > RESET > RESET DEVICE

[ BEFORE THIS TAKE BACKUP OF ALL DATA OF PHONE BY SAMSUNG SMART SWITCH ]

TRY THIS...

[skaj]

Samsung Say To New phone buy

[CS_member7]

Dear Samsung Member,

Greetings from Samsung Customer Support!   

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/ 

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/ 

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support