Original topic:

A71 Charging issue

(Topic created on: 08-14-2020 03:55 AM)
13203 Views
LukeDavies217
Beginner Level 2
Options
Galaxy A

Hey! I have recently got the Galaxy A71 after having the S series for many years. Last night I put my phone on to charge and it wouldn't connect. This morning it ran all the way out and now has connected to the charger but is charging super slow and has a warning sign. What does this mean? And is it fixable? Thanks

Capture.PNG.1f2a39b539c038ea3a418e3550ccc767.png

9 Comments
Ehsank
Expert Level 5
Galaxy A
check once by changing your cable
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rajkm008
Active Level 10
Galaxy A
Turn of the your phone and connect the charger
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rajkm008
Active Level 10
Galaxy A
Try to dry the charging port using air buster or Hairdryer if none of these things work for you, then use the another cable to charge your phone and see whether it's working aren't
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sreevijay
Active Level 9
Galaxy A
change ur cable and try bro
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veer
Expert Level 5
Galaxy A
go to service center bro
0 Likes
Galaxy A
It's unusual to see this happening. 1st thing you can do is go and visit the nearest service centre. Or try to clean the charging cable port with something, may be it's happening because of unwanted carbon coating on your type c port.
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ÅPPŲŔVĘ
Active Level 7
Galaxy A
Wait That Is Not A A71 Because Charging Animation Is Of Samsung Experience
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Samsung_Support5
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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VISHAL3394
Active Level 4
Galaxy A
facing same issue bro
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